Last updated: October 9, 2026
Climate Works Heating, Cooling & Plumbing respects your privacy. This policy explains the information collected through this Toronto website, how it is used and the choices available to you.
Information you submit
When you submit a contact or quote form, we collect the information you provide, which may include your name, email address, phone number, postal code, requested service, consent selection and message. We use this information to respond to your enquiry, prepare estimates, arrange service and maintain related business records.
Google Analytics and website information
With your consent where required, this website uses Google Analytics to understand website traffic and performance. Google Analytics may collect pages viewed, interactions, approximate location, browser and device information, referral information and a pseudonymous identifier through cookies such as _ga. This information helps us understand how visitors use the site and improve its content and performance.
Our website and hosting providers may also receive standard technical information needed to deliver and secure the website, including IP address, requested page, request time, browser and device information.
How we use information
- Respond to contact and quote requests.
- Provide information about requested heating, cooling, plumbing or duct-cleaning services.
- Operate, secure, troubleshoot and improve the website.
- Measure website traffic and interactions through consented analytics.
- Prevent spam, misuse and fraudulent form submissions.
- Meet legal, accounting and business-record obligations.
We do not sell personal information.
Service providers and disclosure
We may share information with service providers that support website hosting, form delivery, email, analytics, security and website maintenance. Google processes analytics information under its own terms and privacy policy. Some providers may process information outside Canada, where it may be subject to the laws of that jurisdiction.
Cookies and your choices
The website stores your privacy preference in your browser. Optional analytics tools load only according to your consent choice where required. You can change your selection using the Cookie settings button in the footer, clear cookies in your browser or use the Google Analytics Opt-out Browser Add-on. Declining analytics does not prevent you from browsing the website or submitting a contact request.
Retention and safeguards
We keep personal information only as long as reasonably necessary for the purposes described above and applicable legal, accounting, warranty and business requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
You may contact us to ask about access to or correction of personal information associated with your enquiry, or to ask a question about this policy. We may need to verify your identity before completing a request.
Contact
Email gtaestimating@climateworks.ca or call (437) 317-0699 with a privacy question.